Privacy policy

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1.  Introduction

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Your privacy is important to me.  This privacy policy sets out how I collect and use personal data provided by you in the course of business, or gathered from you on my website, thewordface.com.

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2.  Who am I

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My name is Christine Birch and I am a freelance translator of Italian and French documents into English. I am based in the UK and, as such, subject to the requirements of the General Data Protection Regulation which came into force on 25 May 2018. You can contact me via the details provided on my contact page.

 

3.  Why I process your personal data

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I collect, store and use your personal data to issue a quote, provide a translation or editing service that you request, or to comply with legal requirements.

 

4.  Types of personal data collected

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Personal data collected may include your name, postal address, email address, telephone number and VAT number. It may also include banking details, personal information on documents sent for the express purpose of translation or editing. All data is processed on password-protected computers and is not accessible by third parties.

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I do not use your personal data for marketing purposes, nor do I disclose it to unauthorised third parties.

 

5.  Legal basis for collecting and processing personal data

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I process personal data: to comply with legal obligations; to carry out the service requested by you; and for legitimate business purposes (e.g. engaging with clients and record-keeping).

 

6.  Retention of personal data

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Data relating to quotes will be retained for up to six months. For work carried out, I am obliged to retain your personal data for five years to comply with tax obligations. I will delete email communication after five years.

 

7.  Your rights and your personal data

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If you have any concerns about how I process your personal data, please contact me. You may at any time request a copy of your personal data or ask me to rectify or remove the information I hold. I will take action without undue delay and, in any event, within one month of receipt of the request.

 

You also have the right to lodge a complaint with the supervisory authority in the UK (the Information Commissioner’s Office, or ICO) or in the country where you live.

 

8.  Cookies

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Cookies are small data files that are placed on your computer or mobile device as you browse. They are used to remember when your computer or device accesses this website. This helps it operate effectively and improves your user experience.

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The data collected includes pages viewed and your browsing of the website. These cookies are not used to collect or record data on your name, address or other contact details. You can disable the use of cookies by changing your browser settings to reject cookies. In doing so, however, some of the website services may not function properly.

 

9.  Acceptance of cookie policy

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A cookie notification banner will be displayed automatically when this website is visited on the first occasion.